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Easy Does It
A few months ago, I wrote about becoming a "process enterprise", which is one of the nine themes in Michael Hammer’s book "The Agenda" (ISBN 0-609-60966-1). (By the way, if you don’t have a copy of...
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Does CRM Invade Our Privacy?
Once a year, it happens. My birthday, that is. I won’t yammer on and on about birthdays, and how when you get to be “over-the-hill”, you don’t want to think about birthdays. No, I’m perfectly fine...
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Is LWSN Re-Investing Your Maintenance Fees?
Phil Simon forwarded this blog post about how software companies are “skimping” on R&D, and are using maintenance revenue streams to finance their on-going operations. You—as the software...
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The Morphing of the Enterprise Software Vendor Revenue Model
Is this an anomaly or an interesting market trend in the enterprise software? In case you missed it this past week, Lawson released their latest financial results. The bad news is the dramatic drop in...
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Inforum 2013
I just returned from Orlando, having attended Inforum 2013. Last year’s Inforum, which quickly followed the acquisition of Lawson by Infor, was really just a combination of Lawson’s annual conference...
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Inforum 2014
Although I didn’t attend Inforum 2014, this is the backdrop against which I watched the keynotes via streaming video and digested the executive/analyst briefings. “’Designing emotion into the product...
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